Assystem is an international company with one mission: accelerate the energy transition around the world.

Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy.
We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition.

To ensure a viable, efficient, and reliable energy future for all.

Schofield Lothian have been providing specialised construction industry consultancy services since 1979, delivering sustainable performance improvements within five practice areas: Consents & Engagement; Commercial Management; Project Management; Environment & Sustainability; and Contract Services.

Having an excellent reputation within the transport & infrastructure and property market sectors, they have developed relationships with a wide array of industry clients.

In an exciting development, Schofield Lothian & Assystem have allied with the intention of providing a comprehensive range of services and solutions across the industry. Schofield Lothian combining their focused knowledge and experience with Assystem's long history in the provision of design & project management, construction supervision and digital transformation services.

Job Description

Stakeholder Engagement Manager

Schofield Lothian have been providing specialised construction industry consultancy services since 1979, delivering sustainable performance improvements within four practice areas: Commercial Management; Project Management; Environment & Sustainability; and Consents & Engagement.

The company has forged an excellent reputation within the transport & infrastructure market sectors and has developed relationships with, and worked for, a wide array of industry clients.

In an exciting development, Schofield Lothian and Assystem have been integrated with the intention of providing a comprehensive range of services and solutions across the industry. Schofield Lothian combining their focused knowledge and experience with Assystem’s long history in the provision of design & project management, construction supervision and digital transformation services, particularly within the nuclear and defence sectors.

  • Schofield Lothian’s Engagement Team delivers professional engagement services to our clients including preparation and delivery of:
  • Statutory and public consultation strategies for DCO, TWAO and other consenting processes
  • Stakeholder engagement strategies and initiatives
  • Internal and external project communications
  • Community Relations
  • Interface management with statutory undertakers

Profile

Job Description:

As the Stakeholder Engagement Manager, you will be responsible for the overall operational management of Stakeholder Engagement, including the Liaison Officer/s, dealing with incoming enquiries and complaints about the project. You will be responsible for devising the approach and strategies for customer relations within your team and to our customers, ensuring effective handling of incoming complaints and enquiries. Conducting analysis of the Enquiry Log periodically to identify and report on any trends to the wider team.

You will be required to be customer facing, attending on site meetings and public engagement events where necessary and will be responsible for those relationships. You will have the ability to repair broken relationships and regain the trust of our customers. Due to the nature of the work, you will need to be politically astute.

You will also be the voice and representative of the customers to the project, dealing with any conflict of interest, to support the delivery of the overall scheme.

Skills Required

  • Exceptional Communicator
  • Conflict Resolution
  • Stakeholder Management Experience
  • Report Writing
  • Political Experience
  • Public Engagement Event Planning
  • Proficient in Excel and Data Entry
  • Analytical Skills

Other

  • Flexibility of Travel when required
  • Educated to Degree Level or 5-10 years + of demonstrable experience

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