Summary of the Role

The Process Improvement Manager is required to take forward the identified initiatives, review Major Works process to identify and implement improvements responsible for all aspects of a business’s development, from determining what systems to improve to deciding on the best methods to make those changes. Throughout this process, they complete a range of duties including:

Documenting system details: Understand the details of an existing system, collect data about current procedures, outputs, and metrics to develop a baseline.

Identify areas of Improvement: Working with stakeholders, ID “pinch points”, areas that cause delay, areas where changes would improve the overall efficiency and/or effectiveness of delivery.

Performing benefit assessments: assess the cost and benefit of each business improvement.

Develop Initial Business Case: Lay out findings and proposals from previous assessments in a Business Case type format, defining options, benefits, costs, qualify recommendations and quantify ROI. Take the BC through approval.

Identifying relationships between systems/organisations: identify dependencies between processes and department and how changes may impact other parts of the business. Where appropriate model potential outcomes for process changes before implementation to predict the results of those changes.

Restructuring an organization: assess the internal organisational structure of the business and propose hierarchies and workflows to improve efficiency. This may be utilised, but may be retained for future improvement

Developing implementation plans: develop step-by-step procedures and timelines for each modification. Including resource requirements and spend profile against milestone delivery where appropriate.

Tracking progress: Track and report progress to inform Client Senior Leadership Workstreams.

Benefits Realisation: Review ongoing implementation to determine how well new process is working and adjust as required.

Essential:

Must have experience of practical applications and logistics of business processes and prior experience in an operations-related role with experience of translating business theory to actual success and change management.

SC Clearance

Certified in recognised process improvement methodology.

Due to the nature of this role the successful candidate will require Security clearance. To gain this they will be required to be a Sole UK national,  Hybrid working from home/Assystem Office

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.