Context and challenges
This client is a biopharmaceutical company that has several manufacturing sites located in several countries in Europe, Asia and America. This client is specialized in four therapeutic areas: Oncology, Gastroenterology, Neuroscience and Rare Diseases.
This client was facing several issues related to the product packaging, Artwork & BOM development and distribution, related to one of its production plant at Lessines. It generated 26 deviations and a customer complaint. Artwork includes several components, text and graphics, of the product packaging (for instance the box, the bottle label or the leaflet). BOM represents the Bill of Material that’s is to say a list of the different components needed for the product packaging.
This client has appointed Assystem Care to perform a gap analysis between the BOMs and the current active artworks using a specific project management approach.
As-is process mapping and situational analysis on-site:
Roadmap of solutions:
The missions were carried out with an Assystem Care proprietary solution and project management set of tools with standardised processes and methodologies.
weeks process mapping
months for implementing solutions